How to refer a survivor to our services
Are you in crisis?

Shelter Movers does not currently accept self referrals. To access our services, please connect with a referral agency. If you feel you are in danger, call 911 or your local police station immediately.
Shelter Movers’ services are available by referral. Referring agencies typically include: shelter staff, social workers, healthcare providers, community-based organizations, and police. To access this service, referred clients must be moving as a result of abuse / violence.

How to refer a client:

1
With the consent of the survivor, contact the chapter that is nearest to your client. See contact information by region below. Alternatively, if you have an , click the Login button at the top of this page to get started.
2
A member of our intake team will reply within one business day, requesting that you complete an in-depth intake form detailing logistics and safety information for the move.
3
Once we’ve received the completed form, your client’s move will be assigned to one of our Move Coordinators who will contact the client directly to plan the move.
Please be prepared to provide us with:
Refer a client in the Vancouver region:
1 (855) 203-6252 (ext. 3) - infovan@sheltermovers.com
Refer a client in Southwestern Ontario:
1 (855) 203-6252 (ext. 6) - info.swo@sheltermovers.com
Refer a client in the Greater Toronto region:
In Toronto: 1 (855) 203-6252 (ext. 1) - info.toronto@sheltermovers.com
In Peel: 1 (855) 203-6252 (ext. 103) - info.toronto@sheltermovers.com
In York: +1 (855) 203-6252 (ext. 102) - info.toronto@sheltermovers.com
Refer a client in Ottawa and Eastern Ontario:
1 (855) 203-6252 (ext. 2) - infoottawa@sheltermovers.com
Refer a client in New Brunswick:
1 (855) 203-6252 (ext. 7) - info.newbrunswick@sheltermovers.com
Refer a client in the Vancouver region:
1 (855) 203-6252 (ext. 4) - info.ns@sheltermovers.com

For Clients in Crisis